Singa Tel Privacy Policy


• Singa Tel t/a NET15 is an ICASA Licenced Telecommunications operator committed to protecting the privacy of the users on all Singa Tel’s online platforms.
• Singa Tel has implemented sound security measures to protect against the loss, misuse, and interception by third parties of the information under its control, but to the extent permitted by law, and we assume no liability for any loss or damages that the user or anyone else may suffer because of interception, alteration or misuse of information transmitted over the Internet.
• By using the Singa Tel online platforms, you are consenting to this Privacy Policy and the collection, use and disclosure of your personal information by Singa Tel as outlined in this Privacy Policy.


• Singa Tel may choose to collect personal information from you via our website using enquiry forms, registration forms, telephone interactions and e-mail correspondences we share with you. Singa Tel may track the internet addresses of the sites you visit, and this information may be used for service optimisation, trends analysis and long-term traffic projections to offer you a better usage experience, but the individual user information will always remain anonymous.


• Singa Tel may process personal information collected via the website for the purposes of:
• Site usage statistics
• Conducting market analysis trends
• Product developments
• Auditing usage of the site
• The only information that Singa Tel may disclose to third parties is summarised user data. We do not share any individual information with any third-party.
• Singa Tel will neither sell personal information to third parties nor dispose of it to a third party other than contained in the Policy.
• Singa Tel will only disclose your personal information to third parties in the following instances:
o you have explicitly consented to the disclosure.
o Where Singa Tel uses a third-party to assist in providing services and the user have elected to receive one of those services from a third-party. The third-party would only be permitted to use your information for the purposes of providing that service to you; or
o Singa Tel is compelled by law or a Court order to do so
o If Singa Tel believes that such action is necessary for the purposes of the legitimate interest pursued by Singa Tel, to protect and defend the rights, property, or safety of Singa Tel, the web site, visitors to the web site or others.
• Singa Tel may, in our sole discretion, contact any law enforcement authorities if Singa Tel believes that anything unlawful is occurring in connection with the use of the Singa Tel web site. In such instance, Singa Tel may provide the law enforcement authorities with any personal information held by Singa Tel.
• We have no control over and accept no responsibility for the privacy practices of any third-party sites to which hyperlinks may have been provided and we recommend that you review the privacy policy of any site you visit before using it further.


• Cookies may be placed on your computer when you visit and/or register on our web site. Internet cookies, are built specifically for Internet web browsers to track, personalize, and save information about each user's session. A “session” just refers to the time you spend on a site. Cookies are created to identify you when you visit a new website. Singa Tel may use cookies to identify you when you access our web site and to build up a demographic profile. The use of cookies also allows registered users to be presented with a personalised version of the web site where necessary.
• By using the web site, the user agrees that Singa Tel may use cookies.
• If you do not wish cookies to be employed, it is possible to alter the way your browser handles cookies. Please note that, if this is done, certain services on this web site may not be available.


• Please note that Singa Tel reserves the right to make changes to this privacy policy or to update it. Site visitors will take the responsibility to ensure that they have read the changes or updates.